Class Policies

We want you and everyone else in the class to have a great time! So here are our class policies, designed with everyone's best interests in mind:

  • Respect everyone in the class. We all have our strengths and weaknesses, so lets be supportive and kind to one another.

  • Please don’t impede on the enjoyment of others, or you will be asked to leave without refund.

  • You are expected to clean up your own mud mess.

  • Classes start at the time given, so please arrive early enough to change or get yourself settled in.

  • If you miss a class we will try, but we may not be able to, reschedule. 

  • If we cancel a class due to illness or weather, we will do our best to accommodate everyone when we reschedule.

  • If you cancel your participation 48 hours or more before the first class starts, 100% credit  goes towards a future course at Arts & Craft Collective. If cancelled with less than 48 hours notice, we won't be able to refund you. 

  • Full payment must be made before the first class begins.

  • Classes are for those 16+ years old.

  • Classes are subject to cancellation if the minimum number of students is not met, with a full refund.

Return Policy

  • All sales are final.

  • HST is charged on all goods in line with Ontario/Canadian tax rules.

  • "You break it, you bought it" is in effect. Please be cautious handling our artists' and artisans' handmade goods. Much care, time, and  creative energy goes into each bespoke piece!